IT Support Specialist (Fresh Graduates Welcome)
Join Bobobobo, a dynamic and innovative company in Jakarta Selatan, as our next IT Support Specialist! We are seeking a motivated and technically skilled individual to provide exceptional IT support across our office and digital operations. This is an excellent opportunity for fresh graduates to kickstart their careers in IT support, with a clear path for growth and development.
As an IT Support Specialist at Bobobobo, you will be the backbone of our technical infrastructure. You'll handle a variety of IT issues, from hardware and software troubleshooting to network management and cybersecurity. Our office is equipped with the latest tools and technologies, including Windows Server, Microsoft 365, and various networking devices from Cisco and HP.
📋 Tanggung Jawab Pekerjaan
- Provide first-line IT support to employees, ensuring minimal downtime and maximum productivity.
- Install, configure, and maintain hardware and software, including desktops, laptops, and mobile devices.
- Manage and monitor network infrastructure, ensuring reliable connectivity and performance.
- Troubleshoot and resolve technical issues, documenting solutions for future reference.
- Assist in the implementation of new IT systems and technologies.
- Collaborate with the IT team to ensure the security and integrity of our digital assets.
- Provide training and guidance to employees on IT best practices and new technologies.
- Stay updated with the latest IT trends and technologies to continuously improve our IT support services.
🎓 Kualifikasi & Syarat
- Bachelor's degree in Information Technology, Computer Science, or a related field.
- Minimum 1 year of experience in IT support or a related role.
- Proven experience with Windows Server, Microsoft 365, and networking devices from Cisco and HP.
- Knowledge of ITIL or similar IT service management frameworks is a plus.
- Strong problem-solving skills and the ability to work independently and as part of a team.
- Excellent communication skills, both written and verbal.
- Ability to work in a fast-paced, dynamic environment.
- Willingness to learn and adapt to new technologies and methodologies.
🛠️ Keahlian
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